SHOPPING INFORMATION
You can place an order by selecting your desired product, clicking on the “Add to buy” button, and completing the checkout process. We’ll need your shipping address and payment details to proceed.
Delivery times depend on your location:
- Major cities: 3-5 working days.
- Remote areas: 5-7 working days.
Yes, you can track your order using the tracking ID provided after you place your order.
You can use the search bar at the top of the website to find products by name, category, or keyword.
Orders can only be changed or canceled within 24 hours of placing them, provided the item has not already been shipped.
Delivery charges depend on your location and the size of the order. The exact amount will be calculated during checkout.
Currently, we only deliver within Pakistan. We may introduce international shipping in the future.
If you receive the wrong product, please contact our customer support team immediately with your order details. We will arrange a replacement or refund.
Yes, pre-orders are available for select products. The estimated delivery date will be provided during checkout.
PAYMENT INFORMATION
We accept the following payment methods:
- Debit/Credit Cards
- Cash on Delivery (COD)
- Mobile Wallets (JazzCash, EasyPaisa, etc.)
Yes, your payments are completely secure. We use encrypted payment gateways to protect your information.
No, each order must be paid using a single payment method.
No, we do not charge extra fees for debit or credit card payments.
If your payment fails, please check your card details and try again. If the issue persists, contact your bank or our customer support team for assistance.
Yes, you can choose to save your card details for faster checkout. We ensure your information is stored securely.
Refunds are issued to the same payment method used for the original purchase.
Refunds typically take 24-48 business days to process after your return or cancellation is approved.